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Privacy policy

Gen Less emails

If you tell us that you want us to contact you about living a Gen Less lifestyle, we (the Energy Efficiency and Conservation Authority) will collect your name and your email address. We will securely store that information on a cloud based programme (Campaign Monitor) and will only use that information to get in touch with you about Gen Less, and to send you information about living a Gen Less lifestyle.

If you no longer want to receive such information, please click the unsubscribe button at the bottom of an email from us. If you would like us to delete your details from our database, please write to us at

Unless you authorise us to do so, we will not disclose your personal information to any third party.

Business and symbol packs

If you request to order a business or symbol pack, we will ask you to give us your name and email address, so we can send you the resources you have requested. We will not use that information for any other purpose, and will delete your details after providing you the requested information, unless you tell us that you would also like us to contact you about living a Gen Less lifestyle.


We use a technology commonly referred to as ’cookies’. A cookie is a token that is stored on your computer. When you access the token acts as a record-keeping device. The aggregate data is collected and stored on our internal servers only, and only accessed by authorised staff. Cookies help us provide additional functionality to you, allow us to remember you, and help us analyse site usage more accurately. We will also use this information to improve and customise your browsing experience when you interact with other media from us (including email, social media and web pages) and for analytics and metrics purposes.

Most web browsers are set to accept cookies. If you do not wish to receive cookies from, you can set your browser to refuse them or to warn you when you are about to receive one. Turning off cookies will not affect your ability to use this site.

Access and Correction

You have the right to access and to request correction of the personal information you provide us. To exercise this right, or to ask anything else in relation to your privacy, please contact us:

The Privacy Officer
Energy Efficiency and Conservation Authority
44 The Terrace

We may require proof of your identity before being able to provide you with any personal information.