What's worth knowing
- Cheap to run
- Provide instant heat
- Have a thermostat and timer
- Can heat one room, or many rooms if you buy a ducted system
- Different models suit different rooms and climates – if you live in a colder area, look for one that performs well in low temperatures
- Can be very efficient – look for more stars on the Energy Rating Label
- Have cooling options
- Don't work during a power cut
- Can be noisy when running at full power
Using a heat pump with 4 stars on the Energy Rating Label generates 55% less emissions than a similar heat pump with only 1 star.
Run your heat pump efficiently
Use heat pump technology to get instant control over the amount of energy you use.
- Use the timer to warm the room just before you get home and switch off when you don't need it.
- Set the thermostat to above 18ºC (to combat damp and mould) but below 21ºC (to save power).
- Set it to 'heating' mode – 'auto' can make the heat pump waste energy by constantly changing between hot and cold.
- When it's really cold, set the fan to 'auto'. 'Low' and 'quiet' won’t give you full blast.
- Heat pumps sometimes blow cold air during very cold weather, to defrost the outdoor unit. This is normal, and it should be back to heating in a few minutes.
- Clean the filter with a vacuum cleaner or warm water every couple of weeks. It's easy and makes all the difference.