What's worth knowing
- Cheap to run
- Provide instant heat
- Have a thermostat and timer
- Can heat one room, or many rooms if you buy a ducted system
- Different models suit different rooms and climates – if you live in a colder area, look for one that performs well in low temperatures
- Can be very efficient – look for more stars on the Energy Rating Label
- Have cooling options
- Don't work during a power cut
- Can be noisy when running at full power
Using a heat pump with 3 stars on the Energy Rating Label generates 34% less emissions than a similar heat pump with only 1 star.
Run your heat pump efficiently
Use heat pump technology to get instant control over the amount of energy you use.
- Use the timer to warm the room just before you get home and switch off when you don't need it.
- Set the thermostat to above 18ºC (to combat damp and mould) but below 21ºC (to save power).
- Set it to 'heating' mode – 'auto' can make the heat pump waste energy by constantly changing between hot and cold.
- When it's really cold, set the fan to 'auto'. 'Low' and 'quiet' won’t give you full blast.
- Heat pumps sometimes blow cold air during very cold weather, to defrost the outdoor unit. This is normal, and it should be back to heating in a few minutes.
- Clean the filter with a vacuum cleaner or warm water every couple of weeks. It's easy and makes all the difference.
Efficient appliance calculator
Compare heat pumps to find the one that suits you best.
How to use a heat pump for cooling without generating more emissions than you need to.
Choose more stars
Use the Energy Rating Label to choose a heat pump that’s more Gen Less.